Support

Email [email protected]. Say which iPhone and iOS version you have, the version of Aural Ace (Settings, About), and which grade and test you were on.

Common questions

Why does it ask for the microphone?

For the singing tests: the app listens during each singing test to tell which notes were right. Nothing is recorded or kept. If you would rather not allow it, play the notes on the app's keyboard instead. To turn the microphone on later, open the iPhone's Settings, then Aural Ace.

The singing marks seem wrong

Sing clearly to "la", one note at a time, in a quiet room; any octave is fine. Background music, a loud room or a voice far from the phone can make notes hard to hear. You can always play the notes on the keyboard instead.

Can I use headphones?

Yes. Tapping tests are timed against what you hear, allowing for the output delay iOS reports for your headphones. If taps seem to be marked early or late with your headphones, tell us which ones you use.

Which grades and tests are covered?

Initial to Grade 5, in the format of ABRSM's Practical Grades aural tests. Questions on character and on style and period, and Grades 6 to 8, are not covered yet. The home page lists each grade's tests.

Does it work for Trinity or other boards?

Many of the skills are the same (pulse, rhythm, pitch, dynamics), but the tests follow ABRSM's format, not other boards'.

Where is my progress kept? Can I move it to a new phone?

On the phone only; there is no account. A new phone starts afresh, though an iPhone backup restored to a new phone may bring it across.

How do I get a refund?

Aural Ace is bought through Apple, so Apple handles refunds: request one at reportaproblem.apple.com. If something is not working, email us first and we will try to help.